wordpress-maintenance-sydney

WordPress Maintenance Packages

WordPress is an amazing content management system that allows you as a website owner the ability to extend your website into a powerful and professional online marketing tool.

However, WordPress does need to be maintained and monitored.
We offer WordPress maintenance packages to help keep WordPress updated & optimised to ensure the website speed & performance is at it’s best for your visitors & Google.

wordpress-maintenance-sydney

No Lock-In Contracts – Pay Month to Month

These prices are for our monthly WordPress maintenance packages. We have no lock-in contracts. 

Monthly Maintenance

Only
$ 49
  • Weekly Backups
  • Anti-spam Control
  • Plugin Updates
  • Monitor Outdated Plugins
  • Theme Updates
  • WordPress Updates
  • Advice on Speed Issues
  • Monitor Security

Monthly Maintenance

+ 30 minutes support
$ 99
  • Weekly Backups
  • Anti-spam Control
  • Plugin Updates
  • Monitor Outdated Plugins
  • Theme Updates
  • WordPress Updates
  • Advice On Speed Issues
  • Monitor Security
  • 30 Minutes of WP Support
Popular

Update My Website

One-Off
$ 150
  • Full Backup
  • Investigate Hack
  • Restore from Backup [if available]
  • Re-install WordPress Core Files
  • Re-install / Update Plugins
  • Update Active Theme
  • Check & Delete Outdated Plugins
  • Delete Hacked Files Off Server
  • Configure Backup Plugin
  • Recommendations

1 hour Adhoc

WordPress Support
$ 150
  • Fix Plugin Issues
  • Fix Theme Issues
  • Configure Plugins
  • Update Software
  • Update PHP
  • Fix Emails

Speed up my Site

One-Off
$ 299
  • Full Backup
  • Speed Analysis
  • Plugin Updates
  • Plugin Check
  • Theme Update
  • WordPress Update
  • Update PHP
  • Check Images
  • Reduce Images
  • Setup Caching Plugin/s
Popular

Fix my Hacked Website

One-Off
$ 399
  • Full Backup
  • Investigate Hack
  • Restore from Backup [if available]
  • Re-install WordPress Core Files
  • Re-install / Update Plugins
  • Update Active Theme
  • Check & Delete Outdated Plugins
  • Delete Hacked Files Off Server
  • Configure Backup Plugin
  • Recommendations
small-business-webdesign-sydney

WordPress or Wix?

We are experts when it comes to building websites with WordPress for small businesses and startups. Usually, WordPress is our software of choice but we also build websites using Wix.

This really depends on the client. Some clients prefer Wix as it is easy to use than WordPress. But if you want a website to grow with your business then WordPress is definitely our recommendation. We are happy to discuss both options with you.

FAQS

This package is for clients who want to keep their site safe and working properly but don’t want to take the risk to do it themselves or simply don’t have the time!

$49 p/m WordPress Maintenance Package Inclusions

The first month includes;

  1. A full backup of your website including the database, WordPress files, plugins and the theme.
  2. Once the backup is done, we will start the update process.
  3. Firstly, we will update WordPress.
  4. Secondly, the (active) theme. We will delete any old themes you don’t need.
  5. Then each plugin, one by one.
  6. We will check all your plugins (first month only) to make sure none of them are outdated. An outdated plugin is one that has not been updated for over 1 year. Outdated plugins should be removed from your website otherwise they may break your website or be hacked. If any plugins need to be removed or replaced we will let you know.
  7. We will also check the speed of your website once everything is up to date. If there are any issues with the speed, we will advise you on how to fix it. We will provide you with a quote to fix any speed issues.
  8. Setup a security plugin of clients choice – monitor security issues.

Regular monthly updates include;

  1. Making sure the site is backed up.
  2. Updating WordPress (this may happen more than once a month).
  3. Updating the theme (this may happen more than once a month).
  4. Update the plugins one by one (this may happen more than once a month).
  5. Monitor security.

What’s not included;

Additional website support like;

  • Editing content including pages, text & images.
  • Adding or modifying plugins.

If you would like additional support then you may need our $99 p/m WordPress maintenance package. See below for details.

If there are any issues with your website, we will advise you on how to fix them. We can provide you, a fixed price to fix any issues.

This package is for clients who want to keep their site safe and working properly but also would like some additional support every month.

$99 p/m WordPress Maintenance Package Inclusions

The first month includes;

  1. A full backup of your site including the database, WordPress files, plugins and theme.
  2. Updating WordPress.
  3. Updating the theme and deleting any old themes not needed.
  4. Updating plugins, one by one.
  5. Checking each plugin to make sure none are outdated. Outdated means any plugin not updated for over 1 year. Otherwise, they could break your site or get hacked. We will let you know if any plugins need replacing or removing.
  6. We will also check the speed of your website once everything is up to date. If there are any issues with the speed, we will advise you on how to fix it. We will provide you with a quote to fix any speed issues.
  7. Setup a security plugin of clients choice – monitor security issues.

Regular monthly updates include;

  • Making sure the site is backed up.
  • Updating WordPress (this may happen more than once a month).
  • Updating the theme (this may happen more than once a month).
  • Update the plugins one by one (this may happen more than once a month).
  • Monitor security.
  • Up to 30 minutes of support per month. See the inclusions below.

Up to 30 minutes support may include:

Content

  • Add or edit content. Content must be supplied by the client in Word or Google Drive.
  • Add or edit a product.
  • Add an image.
  • Add a YouTube video.
  • Add a simple gallery.

Plugins

  • We can research and set up ONE basic plugin. e.g. testimonials, Social Media, SEO Yoast, MailChimp signup.
  • The client must set up third party accounts first and then provide account login details, so we can set up the plugin.

If there are any major edits required that are outside of this package, then we will provide a fixed quote for this.

This package is suitable for clients who have never updated their site or not for a few years. So they are too scared to do it themselves. Once the updates are done, the client can update the site ongoing or choose one of our packages.

$150 Update My Website (one-off) Inclusions

This package is suitable for clients who have never updated their site or not for a few years. So they are too scared to do it themselves. Once the updates are done, the client can update the site ongoing or choose one of our packages.

Update My Website includes;

  1. A full backup of the website.
  2. Including all the WordPress files, database, plugins & theme.
  3. Updating the WordPress core files.
  4. Updating the theme.
  5. Updating each plugin, one by one.
  6. We will then check each plugin to make sure they are not outdated. If any plugins are outdated we will advise/quote you on how to fix this.
  7. Next, we will check the speed of your site. If the speed is still slow we can provide you with a quote to get it sorted.

This WordPress service offers help with anything you need to get fixed.

$150 Adhoc service

Our Adhoc service may include;

We always make a complete backup of the site before we start any work for our clients. So you can rest assure if something goes wrong we can restore it back to how it was.

  1. Updating plugins, themes.
  2. Updating WordPress.
  3. Fixing plugin issues.
  4. Fixing theme issues.
  5. Setting up complex plugins.
  6. Helping setting up a theme to look how it does in the demo.
  7. Help with emails not sending from the website.
  8. Moving one site to another.
  9. Adding posts.
  10. Adding pages.
  11. Fixing big image file sizes.
  12. Add code for Google or other third party sites.
  13. Add social media.
  14. Configure a caching plugin.
  15. Add Markup Schema for more advanced sites.
  16. Modify the theme with CSS to make it look how you want.
  17. Change fonts and colours.
  18. And much much more.

Just send us list of what you need and we will quote you to fix it.

from $299 – Speed Up My WordPress Website

The speed of your website affects how Google ranks your website. Google wants your users to have the best experience when visiting your site including; fast loading pages.

So we do everything in our power to speed up your site and have the page load between 2-3 seconds. We will send you a report from gtmetrix.com so you can see that we have achieved this.

Our speed optimisation service includes;

  1. A full backup of the site  
  2. Update your site – including, WordPress, plugins, theme, and the PHP on the server.
  3. Image optimisation – large images can cause slow speeds. We can install and config a plugin to optimise the images currently in your site. This will also help your site ongoing. We will also discuss how you can optimise your images before adding them to the website. To ensure you know how to do this in the future.
  4. Caching plugin – we can try setting up different caching plugins to find the one that is compatible to your website and server. A caching plugin may fix a lot of technical issues that you may have with the speed of your website.
  5. Database optimisation – this helps to make your database lighter and speed up your site. We can install and configure a plugin for this.
  6. Check plugin compatibility – outdated plugins, can slow down your website and affect performance. We will check your plugins, and advise you on what you can do. We can even suggest replacement plugins for ones that are really out of date. Old plugins can break your site. So this step is crucial.
  7. Setup a CDN like Cloudflare if applicable.

We will then give you suggestions on what you can do to keep the site nice and fast for your visitors.

A hacked website is usually caused because the website has not been kept up to date or bad hosting.

Updating the website includes; updating WordPress, the theme and the plugins. This is crucial to keep your site safe!

If the site hasn’t been updated for a long time, hackers tend to find a way into your site through vulnerable files. They tend to inject spammy links or inappropriate content.

Our hacked website service includes;

  1. Investigating the problem first.
  2. If available, retrieving and restoring the site to a recent backup that hasn’t been hacked.
  3. Re-installing the core WordPress files. This means we DELETE all the old WordPress files off the server to prevent re-infection.
  4. Updating all the plugins and/or deleting off the server and re-installing.
  5. Deleted old and outdated plugins and replacing with a new version.
  6. Please note, it is up to the client to re-populate these plugins.
  7. Update your PHP.
  8. Delete any hacked files on the server.
  9. The hacked site may be too severe for us to fix and the only solution is to build a completely new website. This usually happens if there is no recent backup and the site is completely hacked and not viewable.
  10. If we cannot fix the site, you will only pay $85 for the initial investigation fee.
  11. In some cases, no matter what we do to the WordPress side of the site, the hackers will re-offend. Usually, this is due to poor hosting, that doesn’t have good security and/or firewalls. In this case, we would recommend you change hosting companies. Luckily we know a great hosting company that you can move to – Digital Pacific.
  12. Lastly, we will give you tips on how to keep your site safe ongoing.

For all our packages we need your WordPress login and Hosting or Cpanel login. We require your hosting login to ensure if we have issues after updating, that we can rectify it straight away. We cannot perform any updates without these details.

Yes, we like to be completely transparent with our students and clients.

Click here to view our Google reviews.

Monthly Maintenance Packages – $49/$99 pm + GST

We will invoice you 7 days before the first day of each month to give you plenty of notice. And we require the fee to be paid within the first week of the month.

WordPress Adhoc Service  – $150 + GST

We will provide a quote. If its only one hour, we require full payment upfront. If it’s longer than one hour, we require the first hour up front and then the balance on completion.

Update My Website – $150 + GST

We require full payment upfront.

Speed Up My Website – from $299 + GST

We require full payment upfront.

Fixed My Hacked Website – from $399 + GST

We require full payment upfront. If the site is severely hacked, the fee might be more. It depends on what we need to do to fix the site.

Obviously, we will consult with you first.

With our regular maintenance services, we have no lock-in contracts. You pay on a month to month basis.

If you wish to terminate your services.

We do however require notice before the beginning of the next month (at least 7 days). Otherwise, full payment will be expected.

Click here to view our terms & conditions.